{"id":8683,"date":"2026-02-05T18:08:16","date_gmt":"2026-02-05T11:08:16","guid":{"rendered":"https:\/\/hellothaigo.com\/?page_id=8683"},"modified":"2026-02-05T19:42:21","modified_gmt":"2026-02-05T12:42:21","slug":"privacy","status":"publish","type":"page","link":"https:\/\/www.hellothaigo.com\/en\/privacy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8683\" class=\"elementor elementor-8683\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c66d139 e-flex e-con-boxed e-con e-parent\" data-id=\"c66d139\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-476166b elementor-widget elementor-widget-spacer\" data-id=\"476166b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54283b5 elementor-widget elementor-widget-image\" data-id=\"54283b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"370\" height=\"120\" src=\"https:\/\/www.hellothaigo.com\/wp-content\/uploads\/2025\/11\/Thai-Go-Logo-03.png\" class=\"attachment-full size-full wp-image-7678\" alt=\"\" srcset=\"https:\/\/www.hellothaigo.com\/wp-content\/uploads\/2025\/11\/Thai-Go-Logo-03.png 370w, https:\/\/www.hellothaigo.com\/wp-content\/uploads\/2025\/11\/Thai-Go-Logo-03-300x97.png 300w\" sizes=\"(max-width: 370px) 100vw, 370px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37cd6e5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"37cd6e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a78d95 e-flex e-con-boxed e-con e-parent\" data-id=\"4a78d95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac8739 elementor-widget elementor-widget-heading\" data-id=\"1ac8739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d33005 elementor-widget elementor-widget-text-editor\" data-id=\"0d33005\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: right;\">Last Updated: 5 February 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4664511 elementor-widget elementor-widget-spacer\" data-id=\"4664511\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43595c9 e-flex e-con-boxed e-con e-parent\" data-id=\"43595c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe97df6 elementor-widget elementor-widget-text-editor\" data-id=\"fe97df6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Venture Lab Company Limited and its affiliated companies (hereinafter referred to as the \u201cCompany\u201d or \u201cThaiGo\u201d) recognize the importance of personal data and the protection of personal data. The Company therefore issues this Privacy Policy (the \u201cPolicy\u201d) to explain how we collect, use, disclose, transfer overseas and\/or otherwise process your personal data, your rights as a data subject under the Personal Data Protection Act B.E. 2562 (2019) and other applicable laws and regulations (the \u201cPersonal Data Protection Laws\u201d), and how to contact us to exercise your rights under the Personal Data Protection Laws.<\/p><p>\u00a0<\/p><p><strong>1. Scope of this Policy<\/strong><br \/>1.1 This Privacy Policy applies to all personal data that the Company collects, uses, discloses and\/or transfers overseas through the Company\u2019s channels and services, including but not limited to the website (e.g., www.hellothaigo.com), mobile application (e.g., ThaiGo), social media channels (e.g., LINE OA, Facebook, Instagram, TikTok, X, LinkedIn and YouTube), online communication channels (e.g., email), telephone, facsimile or in-person communications, questionnaires, contact forms, letters, documents, transactions with the Company, or any other channels or locations where your data is collected and under the Company\u2019s control (e.g., events, contests, competitions, press conferences) (collectively, the \u201cProducts and\/or Services\u201d), regardless of whether you become a customer or a member of the Company\u2019s Products and\/or Services (e.g., website or mobile application visitors, event participants organized or conducted by the Company, or persons subscribing to the Company\u2019s newsletter).<\/p><p>\u00a0<\/p><p>1.2 By visiting, registering for membership, or using the Products and\/or Services, you are deemed to have accepted this Privacy Policy and consented to the Company\u2019s collection, use, disclosure, overseas transfer and\/or other processing of your personal data as set out in this Policy.<\/p><p>\u00a0<\/p><p>1.3 If you do not consent to the Company\u2019s collection, use, disclosure, overseas transfer and\/or other processing of your personal data as set out in this Privacy Policy, please stop using or accessing the Company\u2019s Products and\/or Services.<\/p><p>\u00a0<\/p><p>1.4 The Company may issue additional specific privacy policies for particular Products and\/or Services. Such specific privacy policies will explain the types of personal data that the Company collects, uses, discloses and\/or transfers overseas for those particular Products and\/or Services. In the event of any inconsistency between the material provisions of a specific privacy policy and this Privacy Policy, the specific privacy policy shall prevail.<\/p><p>\u00a0<\/p><p>1.5 Please note that this Privacy Policy applies only to activities occurring on or in connection with the Company\u2019s Products and\/or Services under the Company\u2019s control, and does not apply to your activities on other websites or platforms provided by third-party service providers that you may access via links on the Company\u2019s Products and\/or Services. In such case, the Company recommends that you read and understand the privacy policy or personal data protection terms and conditions of such third-party websites.<\/p><p>\u00a0<\/p><p><strong>2. What is Personal Data<\/strong><br \/>2.1 \u201cPersonal Data\u201d under this Policy means any information relating to an identified or identifiable natural person, whether directly or indirectly, but excludes data of deceased persons or data that has been anonymized such that an individual can no longer be identified (anonymous data).<\/p><p>\u00a0<\/p><p>2.2 \u201cSensitive Personal Data\u201d under this Policy means personal data that the law specifically prescribes as data that may affect the data subject, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual behavior, criminal records, health data, disability data, trade union membership, genetic data, biometric data, etc. (hereinafter, unless otherwise specified, \u201cpersonal data\u201d and \u201csensitive personal data\u201d shall be collectively referred to as \u201cPersonal Data\u201d or \u201cData\u201d).<\/p><p>\u00a0<\/p><p><strong>3. The Company\u2019s Collection of Personal Data<\/strong><br \/>In general, the Company will collect or may obtain your personal data voluntarily and directly when you:<\/p><p>\u00a0<\/p><p>3.1 Access, register for, or use the Company\u2019s Products and\/or Services (e.g., registering as a member of the Products and\/or Services, conducting purchase and payment transactions for the Products and\/or Services, posting comments, identity verification, or other information you voluntarily provide while using the Company\u2019s Products and\/or Services, etc.).<\/p><p>\u00a0<\/p><p>3.2 Submit any forms or documents through the Company\u2019s Products and\/or Services, including but not limited to applications, registrations, service requests, forms, questionnaires or other surveys that you complete or show interest in, whether via the website, mobile application, social media, event venues, or any other channels.<\/p><p>\u00a0<\/p><p>3.3 Subscribe to the Company\u2019s newsletter or consent to register and\/or participate in marketing events or activities, public relations, promotions, or customer relationship management activities (e.g., lucky draws, contests, competitions, survey activities, or any event\/activity organized by the Company, its business partners, or third-party service providers arranged by or under the supervision of the Company, where your data is requested), whether via the website, mobile application, social media, event venues, or any other channels.<\/p><p>\u00a0<\/p><p>3.4 Communicate, contact, provide feedback, submit complaints and\/or make other inquiries to the Company through various channels (e.g., website, mobile application, customer services, social media, or other complaint handling units), whether by phone, mail, SMS, email, or any other means.<\/p><p>\u00a0<\/p><p>3.5 Enter into any agreement or contract, or provide any documents or other information to support any transaction or activity with the Company.<\/p><p>\u00a0<\/p><p>3.6 Use the Products and\/or Services via the website, whereby the Company may collect your data through cookies or similar technologies.<\/p><p>\u00a0<\/p><p>3.7 Link your Products and\/or Services account with your social media account or other online platform accounts by using Single Sign-On (SSO).<\/p><p>\u00a0<\/p><p>3.8 Permit, via your device settings, any data to be disclosed to the Company\u2019s Products and\/or Services.<\/p><p>\u00a0<\/p><p>3.9 Conduct any transactions through or on the Company\u2019s Products and\/or Services, or with any payment service provider authorized by the Company.<\/p><p>\u00a0<\/p><p>3.10 Enter the Company\u2019s premises or event venues, public relations events, press conferences, or exhibitions organized or conducted by the Company, its business partners, or the Company\u2019s service providers.<\/p><p>\u00a0<\/p><p>3.11 Provide any other personal data to the Company for any reason. You have the right to choose whether to provide your personal data to the Company. However, certain types of personal data may be necessary for you to access content or use features of the Products and\/or Services, for identity verification, or to perform obligations under a contract between you and the Company. If you do not consent to the Company\u2019s collection and processing of certain necessary data, the Company may be unable to provide access to content or certain features of the Products and\/or Services to you and\/or may be unable to process your request or enter into transactions with you.<\/p><p>\u00a0<\/p><p>In the event that you provide the personal data of a third party to the Company, you represent and warrant the accuracy of such data, and that you have informed such data subject and obtained their consent for the Company to collect, use, disclose and\/or otherwise process such third-party personal data.<\/p><p>\u00a0<\/p><p><strong>4. Personal Data Collected by the Company<\/strong><br \/>The Company will collect, use, disclose and\/or transfer overseas personal data only to the extent necessary and for purposes relating to the Company\u2019s business operations. The Company will collect and process personal data based on your consent or where permitted by law only. The personal data collected will depend on the relationship between you and the Company and the type of Products and\/or Services you use, including but not limited to the following:<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6469e0a elementor-widget elementor-widget-ucaddon_ue_table\" data-id=\"6469e0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_ue_table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Unlimited Table -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.hellothaigo.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.hellothaigo.com\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='uc_ac_assets_file_tabulator_min_css_25955-css' href='https:\/\/www.hellothaigo.com\/wp-content\/uploads\/ac_assets\/ue_table\/vendor\/tabulator.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Unlimited Table *\/\n\n#uc_ue_table_elementor_6469e0a.ue-table {\n  display: flex;\n  flex-direction: column;\n  opacity: 1;\n  transition: opacity .3s ease-in-out;\n}\n\n\n#uc_ue_table_elementor_6469e0a .tabulator-header .tabulator-col svg,\n#uc_ue_table_elementor_6469e0a .tabulator-table .tabulator-cell svg {\n  height:1em;\n  width:1em;\n}\n\n\n#uc_ue_table_elementor_6469e0a.ue-table.uc-show {\n  opacity: 1;\n}\n\n\n#uc_ue_table_elementor_6469e0a .ue-table__tools {\n  display: flex;\n  justify-content: flex-end;\n  }\n\n#uc_ue_table_elementor_6469e0a .ue-table__search-btn,\n#uc_ue_table_elementor_6469e0a .ue-table__search-fields-toggle {\n  height: 100%\n}\n\n#uc_ue_table_elementor_6469e0a .ue-table__filter-container {\n  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\n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n<\/style>\n\n<div id=\"uc_ue_table_elementor_6469e0a\" class=\"ue-table\">\n    <div class=\"ue-table__tools\" role=\"menu\">\n                            <\/div>\n  <div class=\"ue-table__container\" tabindex=\"0\"><\/div>\n  <div class=\"ue-table__templates-container\">\n  \t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n  <\/div>\n<\/div>\n\n\n\n<!-- end Unlimited Table -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb33692 elementor-widget elementor-widget-text-editor\" data-id=\"fb33692\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p>If you do not wish the Company to collect the personal data described above, you may opt out at any time by submitting a written notice to the Company\u2019s Data Protection Officer using the contact details below. However, please be aware that opting out or withdrawing consent for the collection, use, disclosure, overseas transfer and\/or other processing of your data may affect your use of the Products and\/or Services, for example, you may not receive offers, Products and\/or Services, or benefits that are specifically tailored to your needs from the Company or its business partners.<\/p><p>\u00a0<\/p><p><strong>5. Sensitive Personal Data<\/strong><\/p><p>In offering or delivering Products and\/or Services to you, the Company may need to collect, use, disclose and\/or transfer overseas sensitive personal data, which may include personal data relating to religious beliefs, race\/ethnicity, biometric data, disability data, health data, as applicable. The Company will collect, use, disclose and\/or transfer overseas sensitive personal data only when the Company has obtained your consent and\/or when necessary for compliance with applicable laws.<\/p><p>In the event that you are required to submit a copy of your national identification card or other official documents to the Company for identity verification or transaction purposes, please <b>redact or conceal<\/b> any sensitive data, such as religion and blood type (if applicable), prior to submitting such documents to the Company.<\/p><p>\u00a0<\/p><p>If you fail to redact or conceal such information, the Company reserves the right to redact or conceal such information on your behalf to protect your personal data. In such cases, it shall be deemed that the Company <b>has not<\/b> collected, used, or disclosed such sensitive personal data, and the Company has no intention to process your data regarding religion or blood type.<\/p><p>\u00a0<\/p><p><b>6. Personal Data of Minors, Quasi-Incompetent Persons, and Incompetent Persons<\/b><\/p><p>6.1 The Company does not intend to collect and process personal data of persons under 20 years of age without obtaining parental\/guardian consent as required by law, and does not intend to collect and process personal data of quasi-incompetent persons and incompetent persons without obtaining consent from their legal guardians\/curators as required by law. You represent and warrant that you have the legal right and capacity to use the Company\u2019s Products and\/or Services. Access to or use of the Products and\/or Services by persons under 20 years of age, quasi-incompetent persons, or incompetent persons shall be deemed that such persons have obtained consent from their parents\/guardians\/curators, as applicable.<\/p><p>\u00a0<\/p><p>6.2 If the Company becomes aware that it has unintentionally collected and processed personal data of persons under 20 years of age, quasi-incompetent persons, or incompetent persons without the required consent, the Company will immediately delete such personal data and\/or will collect and process such data only based on consent or as permitted by law.\u00a0<\/p><p>\u00a0<\/p><p><b>7. Sources of Data<\/b><\/p><p><b>7.1 Personal data provided directly by you<\/b><\/p><p>In general, the Company will collect or may obtain personal data from you voluntarily and directly when you access, register for, or use the Products and\/or Services (e.g., completing forms, questionnaires, surveys, consenting to participate in marketing activities, advertising, promotions, or customer relationship management activities), providing information or documents to the Company for identity verification, contracting or conducting transactions with the Company, and providing information or documents while interacting with the Company (e.g., contacting the Company via customer services, telephone, email, social media, or other channels), etc.<\/p><p>\u00a0<\/p><p><b>7.2 Personal data collected automatically<\/b><\/p><p>When you visit and\/or use the Products and\/or Services via the Company\u2019s website, the Company may use cookies or similar technologies to collect your data automatically, such as device identifiers, access logs, usage settings or behavior. Please see further details in the Cookie Policy.<\/p><p>In addition, if you enter the Company\u2019s premises or areas of events, trainings, public relations events, press conferences, meetings, or exhibitions under the Company\u2019s supervision, the Company may obtain your data (e.g., photos, videos and\/or audio) from CCTV and\/or event photography or video recording.<\/p><p>\u00a0<\/p><p><b>7.3 Personal data obtained from other sources<\/b><\/p><p>In some cases, the Company may obtain your personal data from third parties, such as:<\/p><ul><li>Data from government agencies such as the Anti-Money Laundering Office, the National Anti-Corruption Commission, the Office of the Consumer Protection Board, the Electronic Transactions Development Agency, the Royal Thai Police, the Legal Execution Department, and other agencies<\/li><li>Data from payment service providers and identity verification service providers that you have provided and consented for the Company to access<\/li><li>Data from your online platforms or social media (e.g., Google, LINE, Facebook) where you use SSO and consent for the Company to access such data<\/li><li>Data from public sources such as government or private sector websites, online news, or other public articles<\/li><\/ul><div>\u00a0<\/div><p><b>8. Purposes of Processing<\/b><\/p><p><b>8.1\u00a0 Contractual performance<\/b><\/p><ul><li>The Company will collect, use, disclose and\/or transfer overseas your personal data for the purposes and agreements you have entered into with the Company, including but not limited to:<\/li><li>To process your requests to access or use the Products and\/or Services, and to perform rights and obligations under the contract to manage, deliver and\/or support your use of the Products and\/or Services, including processing, storing transaction data and all matters related to the Products and\/or Services or your user account, without which the Products and\/or Services may be affected or you may not be able to use the Products and\/or Services fairly and continuously<\/li><li>To support your use of the Products and\/or Services, such as transaction notifications, responding to feedback, complaints, requests and inquiries, investigating and resolving complaints, and after-sales service<\/li><li>To enter into agreements or perform obligations under agreements between the Company and you or between the Company and third parties for your benefit<\/li><li>To verify your identity before or during any transaction with the Company<\/li><li>For accounting or financial purposes, such as payment processing, completing transactions, tax processing, billing, invoicing, collection, audit, issuance of tax invoices and transaction evidence<\/li><li>For other purposes as required by law or by agreement<\/li><\/ul><div>\u00a0<\/div><p><strong>8.2 Legitimate interests<\/strong><\/p><p>The Company may rely on legitimate interests to collect, use, disclose and\/or transfer overseas personal data, taking into account your fundamental rights. Purposes include but are not limited to:<\/p><ul><li>To maintain, manage, develop and improve the Products and\/or Services and related systems (e.g., service operations, error handling), to enhance service standards and\/or ensure smooth use and maximum benefits, including research and statistical analysis to develop and improve Products and\/or Services and to present suitable Products, Services and benefits to you. If you do not wish to receive offers, Products, Services and benefits, you may contact the Company using the details below<\/li><li>To facilitate customer relationship management and manage the relationship between you and the Company (e.g., customer care, satisfaction surveys, complaints and dispute management, call center recording), dispute resolution, initiating proceedings, exercising rights, or defending legal claims<\/li><li>To protect security, rights and assets of the Company, its employees, users and customers (e.g., CCTV recording and\/or visitor entry\/exit logs)<\/li><li>To manage the Company\u2019s IT systems, including IT risk management, cybersecurity prevention and response, network usage monitoring, and security analysis and audits<\/li><li>To monitor, analyze and investigate violations or suspected violations of the Products and\/or Services terms, fraud, corruption, misconduct, crime, or illegal activities<\/li><li>To record communications and details of contacting the Company<\/li><li>To record still images and\/or videos of meetings, trainings, public relations events, press conferences, marketing\/advertising events or exhibitions organized or conducted by the Company<\/li><li>Other actions necessary for business continuity of the Company and its affiliates, such as processing data of directors, authorized persons, representatives of juristic person customers\/users, or disclosing\/transferring personal data to third parties in connection with acquisition, sale, transfer, merger, or similar events<\/li><\/ul><p><strong>\u00a0<\/strong><\/p><p><strong>8.3 Consent-based processing<\/strong><\/p><p>In some cases, the Company may request your consent for specific collection, use, disclosure and\/or overseas transfer of personal data to ensure smooth use and maximum benefits, including but not limited to:<\/p><ul><li>Marketing, public relations, advertising, promotions and customer relationship management, such as sending newsletters about promotions, updates, articles and marketing materials relating to Products and\/or Services, or offers and benefits relating to products\/services of business partners that you are interested in or that the Company believes you may be interested in. You can unsubscribe at any time via the unsubscribe link in the email<\/li><li>Managing events, competitions, contests and lucky draws, including necessary actions such as announcing results and winners<\/li><li>Research and analytics to develop Products and\/or Services that best meet your needs, and to create special offers and marketing campaigns aligned with your interests<\/li><li>Contacting you to offer Products, Services and benefits of the Company or its business partners that are specifically suitable to you<\/li><li>When it is necessary to collect, use and\/or disclose your sensitive personal data (e.g., religious data) to competent authorities under applicable laws, or to prove\/verify your identity<\/li><li>Other purposes you have consented to<\/li><\/ul><p><strong>\u00a0<\/strong><\/p><p><strong>8.4 Legal obligations<\/strong><\/p><p>The Company may be required by law to collect, use and\/or disclose your personal data to comply with Personal Data Protection Laws or other applicable laws (e.g., tax laws), or where necessary for legal proceedings or compliance with court orders, government agencies, regulators, or competent officials. The Company may also use, disclose and\/or transfer overseas your personal data on other legal bases, such as for historical records or archives in the public interest, research or statistics, prevention or suppression of danger to life, body or health, or performance of tasks carried out in the public interest.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>9.\u00a0 Cookies and Similar Technologies<\/strong><\/p><p>When you visit or use the Products and\/or Services on the Company\u2019s website, the Company will automatically collect and record your website usage logs by using cookies and similar technologies to analyze website operations and technical issues, to support website functionality and deliver a good user experience, and to track your website usage. This stored information will be used to develop and improve the website to better meet your needs. Disabling cookies and similar technologies may cause certain website features to not function properly. Please see further details in the Cookie Policy.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>10. Newsletter Subscription<\/strong><\/p><p>You may subscribe, free of charge, to newsletters about updates relating to the Company\u2019s Products and\/or Services and other related information, or products and\/or services of the Company\u2019s business partners that you have shown interest in or that the Company believes you may be interested in. You may unsubscribe at any time via the unsubscribe link in the email sent by the Company.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>11. Push Notifications<\/strong><\/p><p>The Company may send push notifications to your mobile device to provide updates relating to the Company\u2019s Products and\/or Services and other related information, or products and\/or services of the Company\u2019s business partners that you have shown interest in or that the Company believes you may be interested in. You may disable notifications or targeted advertising notifications by adjusting the notification settings on your device.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>12. Disclosure of Personal Data<\/strong><\/p><p>In general, the Company will not disclose or transfer your personal data to external persons or entities unless the Company has obtained your consent or is required to do so under applicable laws. However, for business operations and under the purposes set out in this Policy, the Company may need to disclose or share certain personal data, to the extent necessary, with the following third parties (who may be located in Thailand or abroad):<\/p><p>\u00a0<\/p><p>12.1 Business partners (e.g., marketing partners or partners conducting joint research or promotions) where you consent for the Company and\/or such partners to contact you with offers, promotions, or benefits relating to products\/services you are interested in, or where you consent to participate in marketing activities, promotions, receive news and\/or marketing materials from the Company or relevant partners<\/p><p>\u00a0<\/p><p>12.2 Partner banks and other financial institutions where disclosure is required by law to verify financial transactions or trace funds in cases of financial crime, suspicious funds, or where you consent for disclosure to complete a transaction<\/p><p>\u00a0<\/p><p>12.3 Contractors, agents and service providers of the Company (including but not limited to payment providers, analytics providers, cloud storage providers and\/or data centers, marketing and advertising providers, media\/public relations providers, email and messaging providers, social media service providers, event organizers, CRM providers, and security\/IT development and maintenance providers) where necessary to support the Company\u2019s business and to provide and respond to your use of the Products and\/or Services. The Company will enter into data processing agreements as required by law<\/p><p>\u00a0<\/p><p>12.4 Affiliates of the Company where necessary for processing under the purposes specified in this Privacy Policy only<\/p><p>\u00a0<\/p><p>12.5 Other relevant persons in case of acquisition, sale, transfer, merger, corporate restructuring or similar events where the Company needs to share data to complete such transaction or restructuring<\/p><p>\u00a0<\/p><p>12.6 Government authorities, regulators and other third parties as required by law, including where the Company is legally obligated or where legal process compels disclosure to courts, the Legal Execution Department, officials, regulators, as well as legal advisors, lawful representatives of the Company, or others where the Company believes disclosure is necessary to comply with law, protect the Company\u2019s rights, third-party rights, or individuals\u2019 safety<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>13. Overseas Transfer<\/strong><\/p><p>The Company may send or transfer your personal data for storage and\/or processing outside Thailand as described in this Privacy Policy. The Company will ensure that the destination country or recipient has an adequate level of personal data protection standards and policies and that the transfer complies with applicable Personal Data Protection Laws.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>14. Data Security<\/strong><\/p><p>The Company implements internal security measures and selects personal data storage systems with appropriate mechanisms and techniques, with security measures in accordance with Personal Data Protection Laws and other applicable laws, including restricting access to your personal data by the Company\u2019s employees, staff and representatives to prevent unauthorized use, disclosure, destruction, or access.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>15. Data Retention Period<\/strong><\/p><p>The Company will retain your personal data for the following periods:<\/p><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d14882a elementor-widget elementor-widget-ucaddon_ue_table\" data-id=\"d14882a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_ue_table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Unlimited Table -->\n\n<style>\/* widget: Unlimited Table *\/\n\n#uc_ue_table_elementor_d14882a.ue-table {\n  display: flex;\n  flex-direction: column;\n  opacity: 1;\n  transition: opacity .3s ease-in-out;\n}\n\n\n#uc_ue_table_elementor_d14882a .tabulator-header .tabulator-col svg,\n#uc_ue_table_elementor_d14882a .tabulator-table .tabulator-cell svg {\n  height:1em;\n  width:1em;\n}\n\n\n#uc_ue_table_elementor_d14882a.ue-table.uc-show {\n  opacity: 1;\n}\n\n\n#uc_ue_table_elementor_d14882a .ue-table__tools {\n  display: flex;\n  justify-content: flex-end;\n  }\n\n#uc_ue_table_elementor_d14882a .ue-table__search-btn,\n#uc_ue_table_elementor_d14882a .ue-table__search-fields-toggle {\n  height: 100%\n}\n\n#uc_ue_table_elementor_d14882a .ue-table__filter-container {\n  position: relative;\n  display: flex;\n  justify-content: center;\n  align-items: center;\n}\n\n#uc_ue_table_elementor_d14882a .ue-table__search-fields {\n  position: absolute;\n  top: 0;\n  width: 100%;\n  max-height: 200px;\n  overflow: auto;\n  list-style-type: none;\n  z-index: 2;\n  display: flex;\n  flex-direction: column;\n  gap: .5em;\n  transform-origin: top center;\n  transform: scaleY(0);\n  transition: transform .3s ease-in-out;\n}\n\n#uc_ue_table_elementor_d14882a .ue-table__search-fields.uc-show {\n  transform: scaleY(1);\n}\n\n#uc_ue_table_elementor_d14882a .ue-table__search-fields li {\n  display: flex;\n  align-items: center;\n  gap: 0.5em;\n}\n\n#uc_ue_table_elementor_d14882a .ue-table-icon {\n  position: relative;\n\tdisplay: flex;\n    justify-content: center;\n    align-items: center;\n  cursor: pointer;\n  padding: 5px;\n}\n\n\n.ue-table__templates-container {\n\tdisplay: none;\n}\n\n#uc_ue_table_elementor_d14882a .tabulator-cell {\t\n  white-space: normal;\n}\n\n  #uc_ue_table_elementor_d14882a .tabulator-responsive-collapse {\t\n      white-space: normal;\n  }\n\n#uc_ue_table_elementor_d14882a .tabulator .tabulator-header .tabulator-col {\n  color: #000000;\n  background-color: #F4F8FF;\n}\n\n#uc_ue_table_elementor_d14882a .tabulator .tabulator-header .tabulator-col:hover {\n  background-color: ;\n}\n\n\n  #uc_ue_table_elementor_d14882a .tabulator .tabulator-header .tabulator-col,\n  #uc_ue_table_elementor_d14882a .tabulator .tabulator-header .tabulator-cell,\n  #uc_ue_table_elementor_d14882a .tabulator .tabulator-row .tabulator-col,\n  #uc_ue_table_elementor_d14882a .tabulator .tabulator-row .tabulator-cell {\n      border-left-style: solid;\n    border-left: none;\n  }\n  #uc_ue_table_elementor_d14882a .tabulator-col-resize-handle {\n    border-width: 1px;\n      border-left-color: #555555;\n    border-left-style: solid;\n  }\n\n@media screen and (max-width: 1024px) {\n  #uc_ue_table_elementor_d14882a .tabulator-col-resize-handle {\n    border-width: ;\n  }\n}\n@media screen and (max-width: 767px) {\n  #uc_ue_table_elementor_d14882a .tabulator-col-resize-handle {\n    border-width: ;\n  }\n}\n\n#uc_ue_table_elementor_d14882a .tabulator-headers .tabulator-col:last-of-type,\n#uc_ue_table_elementor_d14882a .tabulator-row .tabulator-cell:last-of-type{\n  border-right: none !important;\n}\n\n#uc_ue_table_elementor_d14882a .tabulator-col-resize-handle:last-of-type {\n  display: none;\n}\n\n\n.tabulator-col,\n.tabulator-row,\n.tabulator-cell,\n.ue-table-column__button {\n  transition: all .2s ease-in-out;\n}\n\n.ue-table-column__button {\n  display: inline-block;\n}\n\n\/*\n.tabulator-headers>.tabulator-col:not([class*='elementor-repeater-item']),\n.tabulator-table>.tabulator-row>.tabulator-cell:not([tabulator-field*='column']) {\n\twidth: 100px !important;\n}\n*\/\n\n\t    \n\n\n\n\t    \n\n\n\n\t    \n\n\n\n   \n\n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n   \n\n    \t \n  \n   \n  \n\n\n\n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n\n\n\t\t\t \n\t\n     \n  \n\n\n\n<\/style>\n\n<div id=\"uc_ue_table_elementor_d14882a\" class=\"ue-table\">\n    <div class=\"ue-table__tools\" role=\"menu\">\n                            <\/div>\n  <div class=\"ue-table__container\" tabindex=\"0\"><\/div>\n  <div class=\"ue-table__templates-container\">\n  \t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n  <\/div>\n<\/div>\n\n\n\n<!-- end Unlimited Table -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84eeb98 elementor-widget elementor-widget-text-editor\" data-id=\"84eeb98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><br><\/p>\n<p>The Company will retain personal data only as long as necessary to perform contractual obligations or to achieve the purposes specified in this Policy, unless the Company is required to retain data for other reasons, such as legal compliance or dispute verification, in which case the Company may retain data longer than stated. When the Company no longer needs or is not legally required to retain your data, the Company will destroy your personal data or anonymize it so that it can no longer identify an individual (anonymous data).<\/p>\n<p>If you request to unsubscribe from receiving news or newsletters, the Company will delete your personal data as requested. However, the Company may retain your contact information (e.g., email) in a \u201csuppression list \/ do-not-contact list\u201d to ensure that you will not receive newsletters again in the future.<\/p>\n<p><strong><br><\/strong><\/p>\n<p><strong>16. Changes to this Privacy Policy<\/strong><br>The Company may change this Privacy Policy from time to time as permitted by law, and will notify such changes on the Company\u2019s website. The revised Privacy Policy will take effect on the date the Company publishes it on such website. The Company recommends that you review this Privacy Policy regularly. Your continued use of the Products or Services via the Company\u2019s website after changes are published will be deemed acceptance of the revised Policy.<\/p>\n<p><strong><br><\/strong><\/p>\n<p><strong>17. Rights of the Data Subject and Channels for Exercising Those Rights<\/strong><br>You may exercise your rights under Personal Data Protection Laws as set out in this Policy as follows:<\/p>\n<p><strong><br><\/strong><\/p>\n<p><strong>17.1 Right to withdraw consent<\/strong><br>You have the right to withdraw your consent at any time in accordance with the procedures specified by the Company, unless withdrawal is restricted by nature, law, or contractual terms. Withdrawal of consent will not affect the lawfulness of collection, use, or disclosure based on your prior consent.<\/p>\n<p><strong><br><\/strong><\/p>\n<p><strong>17.2 Right to access and obtain a copy<\/strong><br>You have the right to access and obtain a copy of your personal data, unless the Company has the right to refuse under law or court order, or where your request may adversely affect the rights and freedoms of others.<\/p>\n<p><strong><br><\/strong><\/p>\n<p><strong>17.3 Right to rectification<\/strong><br>You have the right to request that the Company correct your personal data to be accurate, up to date, complete, and not misleading.<\/p>\n<p><strong><br><\/strong><\/p>\n<p><strong>17.4 Right to erasure\/destruction<\/strong><br>You have the right to request that the Company delete or destroy your personal data or anonymize it. However, the Company may refuse if it has lawful grounds to retain your data for legal compliance, establishment, compliance, exercise, or defense of legal claims.<\/p>\n<p><strong><br><\/strong><\/p>\n<p><strong>17.5 Right to data portability<\/strong><br>You have the right to receive or request transfer of your personal data where the Company has made your data in a commonly readable or usable format by automated tools or devices and can transmit or disclose by automated means. You may request the Company to transfer your data to a third party or request to receive your data that the Company has transferred to a third party, unless technically infeasible or where the Company has lawful grounds to refuse (e.g., public interest tasks, legal obligations, or where portability would infringe others\u2019 rights or freedoms).<\/p>\n<p><strong><br><\/strong><\/p>\n<p><strong>17.6 Right to object<\/strong><br>You have the right to object to collection, use, or disclosure where processing is based on legitimate interests or public interest tasks. The Company may refuse if it has compelling legitimate grounds or where processing is necessary for establishment, compliance, exercise, or defense of legal claims.<\/p>\n<p>You also have the right to object to processing for direct marketing purposes, or for scientific, historical, or statistical research purposes.<\/p>\n<p><strong><br><\/strong><\/p>\n<p><strong>17.7 Right to restriction of processing<\/strong><br>You have the right to request restriction of processing in certain cases, such as while the Company verifies your rectification request or objection request, or where you request restriction instead of deletion\/destruction, or where the data is no longer necessary but you need it retained for establishment, compliance, exercise, or defense of legal claims.<\/p>\n<p><strong><br><\/strong><\/p><p><strong>17.8 Right to lodge a complaint<\/strong><br>You have the right to lodge a complaint with the Personal Data Protection Committee, the Office of the Personal Data Protection Committee, or other competent authorities if you believe the Company\u2019s collection, use and\/or disclosure violates applicable laws. If you wish to exercise your rights in this section, you may submit a request through the following channel:<\/p>\n<ul>\n<li>Send an email to the Data Protection Officer specified in the \u201cContact\u201d section of this Privacy Policy with the subject line \u201cRequest to Exercise Data Subject Rights\u201d.<\/li>\n<\/ul>\n<p>Before processing your request, the Company may need additional information to verify your identity, which may include [full name, phone number, email, last transaction date and\/or last date you interacted with Customer Services, and\/or power of attorney in case of a juristic person or where an authorized representative submits the request]. The Company will use such personal data solely for considering and processing your data subject rights request.<\/p>\n<p>Please note that if the Company has lawful grounds to refuse or is unable to comply with your request as required by law (e.g., legal compliance or court order, public interest, or where exercising your rights may infringe others\u2019 rights or freedoms), the Company will inform you of the reasons for refusal.<\/p>\n<p><strong><br><\/strong><\/p><p><strong>18. Contact<\/strong><br>If you have any questions about how the Company collects, uses, discloses and\/or transfers your personal data, or if you wish to exercise your rights under Personal Data Protection Laws, you may contact us at:<\/p>\n<p><strong><br><\/strong><\/p><p><strong>18.1 Data Controller<\/strong><br>Venture Lab Company Limited<br>349 SJ Infinite One Business Complex, Vibhavadi-Rangsit Road, Chompol, Chatujak, Bangkok 10900, Thailand<br>Telephone : (+66) 891888220<br>Email : dpo.thaigo@gmail.com<\/p>\n<p><strong><br><\/strong><\/p><p><strong>18.2 Data Protection Officer (DPO)<\/strong><br>Venture Lab Company Limited<br>349 SJ Infinite One Business Complex, Vibhavadi-Rangsit Road, Chompol, Chatujak, Bangkok 10900, Thailand<br>Telephone : (+66) 891888220<br>Email : dpo.thaigo@gmail.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc47b46 e-flex e-con-boxed e-con e-parent\" data-id=\"bc47b46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c215290 elementor-widget elementor-widget-spacer\" data-id=\"c215290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: 5 February 2026 Venture Lab Company Limited and its affiliated companies (hereinafter referred to as the \u201cCompany\u201d or \u201cThaiGo\u201d) recognize the importance of personal data and the protection of personal data. The Company therefore issues this Privacy Policy (the \u201cPolicy\u201d) to explain how we collect, use, disclose, transfer overseas and\/or otherwise [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8683","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hellothaigo.com\/en\/wp-json\/wp\/v2\/pages\/8683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hellothaigo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hellothaigo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hellothaigo.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hellothaigo.com\/en\/wp-json\/wp\/v2\/comments?post=8683"}],"version-history":[{"count":0,"href":"https:\/\/www.hellothaigo.com\/en\/wp-json\/wp\/v2\/pages\/8683\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hellothaigo.com\/en\/wp-json\/wp\/v2\/media?parent=8683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}